Technical Support Analyst with English
(Late & Night Shifts)
Adecco is a Fortune Global 500 company and the global leader in HR services. The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,600 branches, with 34,000 full-time employees in over 60 countries and territories around the world.
We believe that a better working environment contributes to a better life. So our expert consultants take time to match your skills and personality to the right company, ensuring the best fit for you.
Today we are giving you the chance to build a career development in two of the biggest corporations worldwide.
A bright new project is going to be launched by Adecco Bulgaria in May 2017. Get involved as a: Technical Support Analyst with English Language (Late & Night shifts)
Requirements:
- Fluent oral and written English language skills;
- Excellent customer and communication skills;
- Ability to work under pressure to tightly controlled deadlines;
- Willingness to develop in a technical role;
- Very good computer skills (Windows OS, Outlook, MS Office, etc.);
- Analytical trouble shooting skills will be an advantage.
Responsibilities:
- Providing technical support in English by telephone and via e-mail;
- Identifying clients’ problems and propose solutions;
- Focus on customer expectations and satisfaction;
- Protect confidential and sensitive information and materials;
- Collaborate with other team members to provide high quality support.
Our Offer:
- Chance to join a corporate and professional environment at a multinational company;
- Flexible working time (late & night shifts);
- Combine both work and university studying;
- Competitive remuneration package and social benefits;
- Friendly environment;
- Opportunity to develop and build a career in a technical position.
If the position presents interest to you, do not hesitate to apply by sending us your CV in English to Adecco.BG.IR@adecco.com
Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment N=1814/ 08.12.2014.
Resource Coordinator with German language
Adecco is a Fortune Global 500 company and the global leader in HR services. The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,600 branches, with 34,000 full-time employees in over 60 countries and territories around the world. We believe that a better working environment contributes to a better life. So our expert consultants take time to match your skills and personality to the right company, ensuring the best fit for you.
For one of our big multinational clients, we are looking for a Resource Coordinator with German and English language.
As part of the Sofia Team, the Dispatch Agent with German provides effective and timely remote support to HPE customers. She/he is responsible for the proper handling of case types in scope for the team, in compliance with all processes and work instructions within the Dispatch Organization.
Responsibilities:
- Timely manages the service requests of customers through different access channels
- Verifies the request details with the customers
- Monitors the overall service event to its completion
- Keeps Customers Informed on case development status
- Timely elevates and/or escalates complex issues
- Works on customers escalations
- Manages multiple tasks or cases simultaneously with minimal supervision
- Meets the deadlines and keeps the service level agreements
Requirements:
- Fluency in German – both written and verbal
- Very good command of English Language
- Basic Knowledge of the Business Processes (Dispatch Process/Resource Management/Escalation)
- Customer oriented, assertive, and motivated to take charge of both customer engagement and problem resolution
- Encourages outstanding team morale and maintains highest ethical standards
- Analytical and problem-solving skills
- Escalation Management and ability to handle difficult customers
- Relevant experience in a similar environment is an advantage
Benefits:
- Excellent working conditions and environment
- Opportunities for learning and growth
- Competitive remuneration
If you find our proposal interesting and you meet the above requirements, please, send your CV in English to Adecco.BG.IR@adecco.com
Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment N=1814/ 08.12.2014.
Technical Support Specialist with German and English Language (6-hour shifts)
Adecco is a Fortune Global 500 company and the global leader in HR services. The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,600 branches, with 34,000 full-time employees in over 60 countries and territories around the world.
We believe that a better working environment contributes to a better life. So our expert consultants take time to match your skills and personality to the right company, ensuring the best fit for you.
Today we are giving you the chance to build a career development in one of the biggest corporations worldwide at the position of:
Technical Support Specialist with German and English Language (6-hour shifts).
Requirements:
- Fluent oral and written German language skills;
- Excellent level of English;
- Excellent customer and communication skills;
- Ability to work under pressure to tightly controlled deadlines;
- Advanced Microsoft office skills;
- Willingness to work in a team;
- Exceptional ability to learn new skills.
Responsibilities:
- Handle German speaking customers;
- Accurate and timely escalation of complex cases, when needed;
- Consulting customers about the specifications of the company’s products;
- Focus on customer expectations and satisfaction;
- Protect confidential and sensitive information and materials;
- Collaborate with other team members to provide high quality support.
What we can offer you is:
- Work in a multinational corporate environment;
- Flexible working time (6-hour shifts);
- Initial and regular trainings;
- Competitive remuneration package;
- Food & Gift vouchers;
- Additional health coverage;
- Performance-based bonuses;
- Chance to widen your IT skills;
- Team-buildings events and other social initiatives;
- Opportunity to work in a friendly team;
- Chance to advance your career.
If the position presents interest to you, do not hesitate to apply by sending us your CV in English to Adecco.BG.IR@adecco.com
Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment N=1814/ 08.12.2014.
Recruitment Administrator
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Adecco is a Fortune Global 500 company and the global leader in HR services. The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,600 branches, with 34,000 full-time employees in over 60 countries and territories around the world.
We believe that a better working environment contributes to a better life. So our expert consultants take time to match your skills and personality to the right company, ensuring the best fit for you
Currently we are looking for a Recruitment Administrator to join our team. The successful applicant will be hired by Adecco.
The role requires the successful applicant to proactively support the Recruitment Team using a high level of planning and organization skills.
Job responsibilities:
• Provides recruitment and administration support to the internal Recruitment team:
– Updates recruitment trackers on a daily basis
– Ensures that all candidates are processed through the recruitment tools on time; manages candidate feedback
– Prepares daily updates on number of candidates
– Organizes language validations when required
– Does candidate pre-screening and short-listing (if necessary)
• Attends job fairs and career events
• Prepares ad hoc reports
• Involvement in other recruitment projects/ tasks as required to add value and continuously improve the overall process
Required Experience/ Knowledge:
• Bachelor degree (students can also apply)
• Excellent English language skills (both verbal and written)
• Very Good knowledge in MS Office applications (Word, Excel, Power Point)
• Excellent written and verbal communication skills.
• Strong organisational and time management skills.
• Accuracy and attention to detail
• Ability to work in a team
Our Offer:
• Competitive remuneration package
• International corporate environment
• Excellent working conditions
If you believe you meet the above-stated requirements and have an interest in the position, please apply by sending your CV in English to Adecco.BG.IR@adecco.com
All applications will be treated in strict confidentiality. Only short- listed candidates will be
Специалист Корпоративни Клиенти с Немски език за компания Hewlett Packard Enterprise
Adecco е една от компаниите в листата на Global Fortune 500 и е световния лидер в предлагането на услуги в областта на човешките ресурси. Adecco Group свързва над 500,000 сътрудници с клиенти всеки ден чрез своята мрежа с над 6,600 офиси посредством 34,000 служители, в повече от 60 страни и територии по света.
Ние вярваме, че добрата работна среда е фактор за по-добър живот. Поради тази причина нашите консултанти се стремят да намерят най-добрата позиция съответстваща на Вашите персонални умения и предпочитания.
Във връзка с разширяване на дейността си, търсим:
Специалист Корпоративни Клиенти с Немски език за компания Hewlett Packard Enterprise
Основни задължения:
- Ежедневна комуникация на немски език по телефон и имейл с корпоративните клиенти на компанията;
- Следене за качеството на обслужването;
- Отговаряне на запитвания.
Основни изисквания:
- Владеене на Немски език (минимум B2 ниво);
- Владеене на Английски език;
- Умения за работа в екип;
- Отлични комуникативни умения;
- Добра компютърна грамотност.
Нашето предложение:
- Отлично възнаграждение;
- Социален пакет, включващ: допълнително медицинско обслужване, ваучери за храна и подаръци, бонусна схема зависеща от представянето;
- Обучения и тиймбилдинг събития;
- Работа в корпоративна, международна среда;
- Възможности за развитие.
Ако позицията представлява интерес за Вас, не се колебайте да ни изпратите Вашата автобиография на Adecco.BG.IR@adecco.com
Ще се свържем само с одобрените кандидати. Всички данни, предоставени от Вас, са защитени по смисъла на ЗЗЛД и ще бъдат използвани единствено за целите на настоящият подбор. Лиценз от Националната Агенция по Заетостта № 1814/ 08.12.2014.
Специалист Корпоративни Клиенти с Испански език за компания Hewlett Packard Enterprise
Adecco е една от компаниите в листата на Global Fortune 500 и е световния лидер в предлагането на услуги в областта на човешките ресурси. Adecco Group свързва над 500,000 сътрудници с клиенти всеки ден чрез своята мрежа с над 6,600 офиси посредством 34,000 служители, в повече от 60 страни и територии по света.
Ние вярваме, че добрата работна среда е фактор за по-добър живот. Поради тази причина нашите консултанти се стремят да намерят най-добрата позиция съответстваща на Вашите персонални умения и предпочитания.
Във връзка с разширяване на дейността си, търсим:
Специалист Корпоративни Клиенти с Испански език за компания Hewlett Packard Enterprise
Основни задължения:
- Ежедневна комуникация на испански език по телефон и имейл с корпоративните клиенти на компанията;
- Следене за качеството на обслужването;
- Отговаряне на запитвания.
Основни изисквания:
- Владеене на Испански език (минимум B2 ниво);
- Владеене на Английски език;
- Умения за работа в екип;
- Отлични комуникативни умения;
- Добра компютърна грамотност.
Нашето предложение:
- Отлично възнаграждение;
- Социален пакет, включващ: допълнително медицинско обслужване, ваучери за храна и подаръци, бонусна схема зависеща от представянето;
- Обучения и тиймбилдинг събития;
- Работа в корпоративна, международна среда;
- Възможности за развитие.
Ако позицията представлява интерес за Вас, не се колебайте да ни изпратите Вашата автобиография на Adecco.BG.IR@adecco.com
Ще се свържем само с одобрените кандидати. Всички данни, предоставени от Вас, са защитени по смисъла на ЗЗЛД и ще бъдат използвани единствено за целите на настоящият подбор. Лиценз от Националната Агенция по Заетостта № 1814/ 08.12.2014.
Customer Support Representative with Slovak Language for HPE Account
Adecco is a Fortune Global 500 company and the global leader in HR services. The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,600 branches, with 34,000 full-time employees in over 60 countries and territories around the world. We believe that a better working environment contributes to a better life. So our expert consultants take time to match your skills and personality to the right company, ensuring the best fit for you.
Today we are giving you the chance to build a career development in one of the biggest corporations worldwide at the position of: Customer Support Representative with Slovak Language for HPE Account
What you need to have:
• Fluent oral and written Slovak language skills;
• Excellent level of English;
• Excellent customer and communication skills;
• Ability to work under pressure to tightly controlled deadlines;
• Advanced Microsoft office skills;
• Willingness to work in a team;
• Exceptional ability to learn new skills
What you are going to do:
• Handle Slovak speaking customers;
• Accurate and timely escalation of complex cases, when needed;
• Consulting customers about the specifications of the company’s products;
• Focus on customer expectations and satisfaction;
• Protect confidential and sensitive information and materials;
• Collaborate with other team members to provide high quality support
What we can offer you:
• Chance to join a corporate and professional, yet relaxed and friendly environment at a multinational company;
• Competitive remuneration package plus performance-based bonuses;
• Opportunity for career growth;
• A chance to widen your IT skills.
To apply for the position send your CV in English to Adecco.BG.IR@adecco.com
Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment N=1814/ 08.12.2014
Account Specialist with Japanese and English language
Adecco is a Fortune Global 500 company and the global leader in HR services. The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,600 branches, with 34,000 full-time employees in over 60 countries and territories around the world.
We believe that a better working environment contributes to a better life. So our expert consultants take time to match your skills and personality to the right company, ensuring the best fit for you.
We are seeking articulate, service oriented, passionate candidates to join our team on the position of:
Account Specialist with Japanese and English language
Your responsibilities:
- Providing day to day operational service desk support which includes receiving inbound calls, as well as providing web support via live chats, email and portal activities;
- Processing service orders, answering how-to questions, troubleshooting;
- Analyzing monthly billing and program reports;
- General account maintenance;
- Managing customer relationships with corporate partners;
- Communicate and collaborate effectively;
Your profile:
- Excellent level of Japanese and English language;
- Excellent customer service, telephone, oral and written skills;
- Relevant experience as per the above duties is considered as strong advantage;
- Customer orientated, enthusiastic, courteous, assertive and motivated to take charge of both customer engagement and problem resolution;
- Strong attention to detail;
- Capable of being self- managed;
- Proven role model and team player;
Our Offer:
- Chance to join a corporate and professional environment at a multinational company;
- Competitive remuneration package including performance-based bonus;
- Food vouchers;
- Enrolment in additional medical plan;
- Nice office location.
If you find this position attractive please apply for the position via sending your CV in English to Adecco.BG.IR@adecco.com
Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment N=1814/ 08.12.2014.
1st Line Windows Server Support Engineer
Adecco is a Fortune Global 500 company and the global leader in HR services. The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,600 branches, with 34,000 full-time employees in over 60 countries and territories around the world.
Currently we are looking for 1st Line Windows Server Support Engineer to work on-site with our customer Hewlett-Packard Enterprise, providing remote server support to HPE customers.
We offer:
• A generous remuneration package
• Training and development
• A friendly, fun environment
• Career development opportunities
Requirements:
Technical skills:
• Knowledge in Windows Server, especially Windows Server 2003 and 2008
• Active Directory (administration of group policies)
• Domain controller-definition, roles
• Networking TCP/IP, Network services DNS, DHCP
• File Services under Microsoft (create shares, administrate user rights, DFS, DFS-R)
Other requirements:
• Good English language skills
• Willingness to work on shifts (including night-shifts)
If you believe you meet the above-stated requirements, please apply by sending your CV in English to Adecco.BG.IR@adecco.com
Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment N=1814/ 08.12.2014.
Junior Backup Support Engineer
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Adecco is a Fortune Global 500 company and the global leader in HR services. The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,600 branches, with 34,000 full-time employees in over 60 countries and territories around the world.
Currently we are looking for Windows support engineers to be trained into various data backup and restore tools and become BACKUP AND RECOVERY ENGINEERS, providing remote server and application support to HP customers. The job purpose is to minimize the amount of unplanned downtime in the customer’s production environment.
Main responsibilities:
• Backup system administration and engineering for enterprise-class infrastructure.
• Maintaining internal/external customer backup systems.
• Monitor environments and react to any and all significant alerts, incidents or outages within required time frames and/or contracted service levels.
• Maintain backup environments for multiple customers and internal systems.
Requirements:
• Good Knowledge of Windows/UNIX server platforms
• Basic knowledge in SAN and fiber channel switches is a big plus
• Knowledge in RAID Technology
• Knowledge of TCP/IP, DHCP and DNS technologies is a plus
• Excellent client interaction and customer service skills
• Must be a self-motivator and fast learner
• Willingness to work on shifts (including night-shifts)
• Fluent English
Our intensive training program will cover:
• HP Data Protector
• Symantec Backup Exec
• Symantec Net Backup
• Bright Stor
• HP LTT
• EMC Legato Networker
To apply for the position send your CV in English to Adecco.BG.IR@adecco.com
All applications will be treated in strict confidentiality. Only short- listed candidates will be contacted. Recruitment license from National Agency of Employment N=1814/ 08.12.2014.
If you feel comfortable with the above mentioned requirements and want to work for one of the world’s premier IT Organizations, we would really like to speak to you.
Junior UNIX/Linux Support Engineer
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Adecco is a Fortune Global 500 company and the global leader in HR services. The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,600 branches, with 34,000 full-time employees in over 60 countries and territories around the world.
Adecco started its operations in December 2005. Currently we have more than 300 IT professionals on board, working across different technologies as Windows, UNIX, Oracle, MSSQL, Lotus notes, Storage, Backup, etc.
Currently we are looking for Junior Unix/Linux Support Engineers to work on-site with our partner HPE, providing remote server and application support to HPE customers. The job purpose is to minimize the amount of unplanned downtime in the customer’s production environment.
Requirements:
- Good knowledge of UNIX/Linux;
- Server support experience would be appreciated;
- Relevant certification is a big advantage;
- Good English language skills;
- Willingness to work on shifts (including night-shifts).
We provide:
- A generous remuneration package;
- Training and development;
- A friendly, fun environment;
- Career development opportunities.
If you believe you meet the above-stated requirements, please apply by sending your CV in English to Adecco.BG.IR@adecco.com
Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment N=1814/ 08.12.2014.
Junior Network Support Engineer
Adecco is a Fortune Global 500 company and the global leader in HR services. The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,600 branches, with 34,000 full-time employees in over 60 countries and territories around the world.
Currently we are looking for a Junior Network Support Engineer to work on-site with our partner HPE, providing remote support to HPE customers. The job purpose is to minimize the amount of unplanned downtime in the customer’s production environment.
Requirements:
- Knowledge of VLANs
- Knowledge of Subnetting
- TCP/IP troubleshooting skills
- Knowledge of Routing and Switching
- Good understanding of the OSI model
- Good coordination and communication skills
- Willingness to work on shifts (including night-shifts)
- Very good English language skills
As an advantage will be considered:
- Cisco CCNA certificate
- Load balancers – general awareness
- WAN Optimization – general awareness
- Work with ticketing systems
We offer:
- Training and development
- A friendly and fun environment
- Career development opportunities
If you believe you meet the above-stated requirements, please apply by sending your CV in English to Adecco.BG.IR@adecco.com
Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment N=1814/ 08.12.2014.
Call Handler with English
Adecco is a Fortune Global 500 company and the global leader in HR services. The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,600 branches, with 34,000 full-time employees in over 60 countries and territories around the world.
Adecco started its operations in Bulgaria in December 2005. Currently we have more than 250 IT professionals on board, working across different technologies as Windows, UNIX, Mainframe, Backup, AS/400, Storage etc.
Currently we are looking for an English speaking Call Handler, who will coordinate the activities of the team by assigning the incoming cases to agents according to technology, priority, importance, and agents workload.
Duties:
– Receive incoming e-mails/phone call requests
– Gather the required approvals/forms when managing user accounts
– Create tickets for the requests
– Keep customers informed about created tickets
Requirements:
– Fluent English language skills
– Ability to prioritize the work
– Excellent communication skills
– Knowledge of MS office
– Willing to learn
– Willingness to work on shifts (1 night shift/1 day shift/2 days off)
We offer:
– Training
– Social benefits
– Friendly and fun environment
– Flexible working time
If you are interested in our offer, please apply now by sending your CV in English to Adecco.BG.IR@adecco.com
Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment N=1814/ 08.12.2014.
